Contact
Contact the service operator about accounts, credits, subscriptions, and refunds.
Last updated: 2026-09-20
Email and Support Tickets
Use the public email below for questions before purchasing or when you cannot sign in. Account holders can also submit a support ticket and track replies in their account.
Official in-app support: Submit or view a ticket (sign-in required).
Public support email: support@freeaiimageeditor.ai
Help Us Find Your Request
Include your account email, a short description, and the relevant task ID or order number. For billing questions, include the payment date, amount, currency, and provider shown on your receipt. Do not send passwords, verification codes, API keys, or full card numbers.
Cancellations and Refunds
Cancel future subscription renewals in Settings → Subscriptions. Cancellation does not automatically refund a completed payment.
For a refund request, contact us through the channels above, preferably within 7 calendar days of the charge. We acknowledge refund requests or ask for missing details within 3 business days; complex cases can take longer. Eligibility and processing follow the Refund Policy.
Other Questions
See About for the service operator, Pricing for plans and credit costs, and Customer Support for account and safety reporting guidance.